Jesus said: “All will know you are my disciples if you have Love among yourselves.” (Jh 13:35)
You would think then that the dominant spirit in each JW congregation would be…. Love?
Yet by their own admission par 2 says: “Some congregations are especially known for showing a warm, loving spirit. Others are exceptional in their zealous support of the Kingdom preaching work and in showing a high regard for the full-time ministry ( apparently love takes a back seat in these exceptional congregations ).”
What good is a zealous support of the Kingdom preaching work and in showing high regard for the full-time ministry if a warm loving spirit is missing?
Then they end the paragraph with the question: “What is the spirit of your congregation?”
Why even ask the question? The dominant spirit of each and every JW (Christ Like) Congregation should automatically and logically be Love, Love, Love!
Conclusion of the matter: JW congregations today are likely struggling to display a warm, loving and positive spirit!